Privacy Policy

1. Scope

This Privacy Policy applies to information collected from:

• Individuals who create or use marpy.io accounts.
• Visitors to our websites and product pages.
• People who contact us through support or email channels.

It does not apply to third-party services you connect to marpy.io, which are governed by their own privacy policies.

2. Information We Collect

We collect information you provide directly, data collected automatically, and limited third-party data.

2.1 Information you provide

• Account details (name, email, username, hashed password, organization details).
• Billing details processed by payment providers (we do not store full card numbers).
• Workspace content (code, prompts, configuration, docs, and project assets).
• Support communications and any information you choose to send us.

2.2 Information collected automatically

• Usage activity (logins, project actions, API calls, feature events, timestamps).
• Technical logs (IP address, browser/device info, diagnostics, and error data).
• Telemetry and analytics for product performance and feature improvements.

2.3 Cookies and similar technologies

We use cookies, local storage, and similar technologies for authentication, preferences, and analytics. You can manage these via browser controls.

2.4 Third-party sources

• Authentication providers (for SSO or identity verification).
• Payment processors (subscriptions, billing operations, fraud prevention).
• Integrations and connected tools you choose to enable.

3. How We Use Information

• Provide, operate, and maintain the Services.
• Protect platform security and prevent abuse/fraud.
• Deliver support and troubleshoot technical issues.
• Improve product quality through analytics and testing.
• Send transactional and service-related communications.
• Comply with legal obligations and enforce policies.

4. AI Features and Training Data

4.1 AI-assisted features

To provide AI functionality, we process prompts, context, and related project metadata needed to generate responses and improve reliability.

4.2 Operational use of customer data

We use customer data as needed to run and secure the platform, provide support, diagnose issues, and ensure service availability.

4.3 Training on customer data (opt-in only)

We do not train on Your Content unless you explicitly opt in. If you opt in, you may later withdraw consent on a forward-looking basis.

4.4 Your responsibility for AI output

You are responsible for reviewing and validating AI-generated output before production use.

5. Analytics and Google Analytics

We use analytics providers, including Google Analytics, to understand usage patterns and improve the Services.

Learn more: How Google uses information

Opt out add-on: Google Analytics Browser Add-on

6. Legal Bases (where required)

• Contract performance.
• Legitimate interests (security, reliability, product improvement).
• Consent (where required, including specific cookies and training opt-ins).
• Legal obligations.

7. How We Share Information

We do not sell personal information. We may share data with:

• Service providers (hosting, billing, analytics, support tooling).
• Organization/team members based on your collaboration settings.
• Other users when you make resources public or shared.
• Authorities where required for legal compliance or safety.
• Successors in connection with mergers, acquisitions, or restructuring.

8. Data Retention and Security

We retain data only as long as reasonably necessary for operations, legal obligations, and security/audit needs.

We apply commercially reasonable safeguards, but no internet service is completely secure.

9. Your Rights and Choices

• Access and update account information in settings.
• Opt out of marketing communications.
• Manage AI training preferences where available.
• Request access, correction, deletion, restriction, or portability where applicable by law.

10. International Transfers

Your information may be processed in countries outside your residence, including the United States. Where required, we implement appropriate safeguards for cross-border data transfers.

11. Children's Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

12. Contact Us

Questions or requests regarding this Privacy Policy can be sent to:

Fiscus Technology, LLC
Onalaska, Texas
support@marpy.io

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through reasonable notice methods.